Clear front, side and rear photographs are the best starting point. An address, roof view, plans or approximate measurements can help check the proportions. Older photos are welcome; we review what they show and agree how to handle missing information.

Before ordering, attach optional reference photos to your inquiry so the message and files arrive together. After ordering, use Messages, signing in with the email used for your purchase.

Standard physical production typically takes 2–3 weeks after you approve the digital design. Digital design time and shipping transit are additional; we confirm your project's schedule before production. Please discuss a fixed gift date before ordering.

Essentials: a clean monochrome house, focusing on form, roofline, windows and doors.

Heritage: the home's form and exterior colors, with simple surfaces.

Architectural: everything in Heritage, plus up to three agreed detailed textures, such as shingles, siding, brick or stone.

Every standard Shopify Essentials, Heritage and Architectural physical-house commission includes a plain 3D-printed display base, personalized plaque and landscaping at no additional charge. We agree the footprint, wording and landscaping plan during design review. Wooden bases are discontinued.

Current size prices and CAD/USD guides are shown on each series listing. Material and production method are chosen for the project; selecting a larger size does not automatically mean a resin print.

Yes. After ordering, you receive a digital proof to review before printing. Check the proportions, roofline, main openings and agreed details. The included revision scope is confirmed for your order; additional structural work or scope changes may require a revised quote.

Often, yes. Send the photos of the version you want to preserve and identify any later changes. We assess the available views and confirm the boundaries and any inferred features in the digital proof rather than promise unseen detail.

US invoicing entity: Clear Cut USA LLC

US orders invoiced through Clear Cut USA LLC will identify that entity on the quotation and invoice.

Based in North Carolina: Clear Cut Custom Lab

Serving US and Canadian clients. The contracting entity, shipping origin and delivery terms are confirmed in your quotation and invoice.

Small, Medium and Large houses measure approximately 6, 8 or 10 inches along the house's longest side. Width and height follow the house's proportions; the base increases the total display footprint. We confirm dimensions in the digital proof. These options do not imply a fixed architectural or model-railway scale.

Choose Canada (CAD) or United States (USD) using the site's country/currency selector. Product descriptions show separate CAD and approximate USD price guides. The price for your selected size and currency at checkout applies; currency conversion may change and applicable tax is calculated at checkout.

Free shipping to Canada and the United States on orders over CAD $300. For other destinations, contact us for a shipping quote before ordering.

The shipping origin and delivery terms for custom commissions are confirmed in your quotation and invoice.

Display indoors on a stable surface, away from direct sun, heat and moisture. Dust gently with a soft brush. Do not submerge the model. Thin architectural and landscaping parts need careful handling; this is a display keepsake, not a toy.

We stand behind every piece we create. If your model arrives damaged, contact us within 7 days with photos of the damage and packaging. We'll replace it at no cost to you.

Yes. Tell us how many copies you want, whether their sizes or finishes should differ, and where they will be shipped. We will confirm the design scope, price and schedule for the set before you order.

A familiar house can be a personal display piece to look at together and discuss. People's preferences and responses differ. We do not claim that a model treats dementia, improves memory or replaces professional care.

Discuss suitability, placement and handling with the recipient and their care team before ordering. Miniatures can have small or delicate parts and are not toys or therapeutic devices. Let us know about handling concerns so we can review feasible design choices.

Please share your required date before ordering. We will confirm whether it is feasible and record the agreed production timeline in your quotation.